Privacy Policy
Privacy Policy
This Privacy Policy describes how Mod Lounge Paper Company (“we,” “us,” or “our”) collects, uses, and shares information about you when you visit or make a purchase from https://modloungepapercompany.com (the “Site”), interact with our social channels, or otherwise communicate with us.
1) What we collect
Information you provide
- Account and order information (name, billing/shipping address, email, phone).
- Payment details are processed by our payment providers (e.g., Shopify Payments, PayPal, Shop Pay, Apple Pay). We do not store full card numbers.
- Communications you send to us (email, forms, customer support, social messages).
- Reviews, survey responses, and user-generated content (e.g., tagged photos).
Information collected automatically
- Device and browsing information (IP address, device type, browser, time zone, referring pages).
- Usage data (pages viewed, links clicked, search terms, session duration).
- Cookies and similar technologies to keep your cart, remember preferences, and understand Site performance.
Information from third parties
- Analytics and advertising partners (e.g., Google Analytics, Meta).
- Social media platforms when you interact with our content or use social login.
- Retail partners or marketplaces, if you shop our products elsewhere.
2) How we use your information
- To operate and improve the Site, process and fulfill orders, handle returns, and provide customer service.
- To personalize your experience (recommendations, saved cart, recently viewed).
- For marketing and advertising (email, SMS, retargeting), with your permissions where required.
- To detect, prevent, and address fraud, security, or technical issues.
- To comply with legal obligations and enforce our terms.
3) Cookies, analytics & ads
We use cookies and similar technologies to run our store (for example, via Shopify), measure performance, and deliver relevant ads. You can manage cookies via your browser settings. Blocking cookies may impact Site functionality.
We may use analytics/ads tools such as:
- Shopify (store operations & checkout)
- Google Analytics (usage analytics)
- Meta (Facebook/Instagram) Pixel (ad measurement/retargeting)
- Other platforms that help us understand Site use or show ads you may find relevant.
4) Sharing your information
We share information with trusted service providers who help us run the business, including:
- eCommerce and hosting platforms (e.g., Shopify)
- Payment processors and fraud prevention services
- Fulfillment, shipping, and logistics partners
- Marketing, analytics, and advertising partners
- IT/security and professional advisors
We may also share information to comply with law, protect our rights or customers, or as part of a business transaction (e.g., merger, acquisition). We do not sell personal information in the traditional sense; we may “share” limited data for cross-context behavioral advertising as defined by some state laws. See Your Privacy Choices below.
5) Your privacy choices
- Marketing emails/SMS: Use the unsubscribe link in emails or reply STOP to SMS. You can also contact us at info@modloungepapercompany.com.
- Cookies/Tracking: Adjust browser settings to block or delete cookies.
- Do Not Sell or Share / Targeted Ads: If you are a U.S. resident in certain states, you may have the right to opt out of “sharing” for targeted advertising. Use our site footer link “Your Privacy Choices” (if available) or email us at info@modloungepapercompany.com.
- Access, correction & deletion: Depending on where you live (e.g., EU/UK/EEA, California, Colorado, Connecticut, Virginia, Utah), you may have rights to request access, correction, deletion, portability, or to limit processing. Email info@modloungepapercompany.com with your request. We’ll verify your identity before responding.
6) Data retention
We keep your information as long as needed for the purposes described above (for example, to fulfill orders, meet legal, tax, or accounting requirements, and resolve disputes). When we no longer need it, we will delete or anonymize it.
7) Children’s privacy
Our Site is not intended for children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, contact us at hello@modloungepapercompany.com to request deletion.
8) Security
We use reasonable technical and organizational measures to protect personal information. No system is 100% secure, and we cannot guarantee absolute security.
9) International transfers
If you access the Site from outside the United States, your information may be processed in the U.S. and other countries with different data-protection laws than your home country.
10) State, U.S., and international notices
California/CPRA: You have rights to know, correct, delete, and opt out of sharing for targeted advertising. We do not use sensitive personal information for inferring characteristics. You may exercise your rights via info@modloungepapercompany.com. Authorized agents may submit requests; we may need to verify identity.
Colorado/Connecticut/Virginia/Utah: You may have similar rights to access, correct, delete, and opt out of targeted advertising or profiling. Contact info@modloungepapercompany.com.
EU/UK GDPR: Our legal bases include performance of a contract (processing orders), legitimate interests (site operations, marketing where permitted), consent (where required), and legal obligations. You may have rights to access, correct, delete, restrict, or object to processing, and to data portability. You may also lodge a complaint with your local supervisory authority.
11) Third-party links
The Site may link to third-party websites we do not control. This Policy does not apply to those sites. Review their privacy policies for details.
12) Changes to this Policy
We may update this Policy from time to time. We’ll post the new date at the top and, when required, provide additional notice.
13) Contact us
Questions or privacy requests?
Email: info@modloungepapercompany.com
Website: https://modloungepapercompany.com
Mailing Address: 2097 Stonington AVe, Hoffman Estates, IL 60169